Your guide to SJ's Cleaning Supplies
Welcome to the Help & FAQs section for SJ's Cleaning Supplies. We pride ourselves on making your experience as smooth as possible, from browsing our household cleaning products to receiving your order. Explore what we have to offer and find quick answers to your questions, ensuring your home stays sparkling clean.
Frequently asked questions
At SJ's Cleaning Supplies, we're dedicated to providing top-quality household cleaning products and excellent service. As a new online webshop based in Sidcup, United Kingdom, with convenient physical collection options, we understand you might have questions. Here you'll find answers to the most common queries, designed to help you with your cleaning journey.
How do I order, pay, or receive my cleaning supplies?
Ordering from SJ's Cleaning Supplies is simple! Browse our wide range of household cleaning products, add them to your basket, and proceed to checkout. We accept various secure payment methods. For collection, you can pick up your order from our Sidcup location. Alternatively, we love to make it easy for you with free delivery for your convenience.
What if I have a problem with my order or a product?
We're here to help! If you encounter any issues with your order or any of our products, please contact us straight away. You can reach us via sjscleaningsupplies@outlook.com, We are committed to sorting out any problems quickly and efficiently for you.
What makes SJ's Cleaning Supplies unique?
At SJ's Cleaning Supplies, we're passionate about keeping your home sparkling clean. Based in Sidcup, we offer a comprehensive range of household cleaning products, from bin bags and washing-up liquid to floor cleaner, mops, and dustpans. As a new online business with physical collection options, we pride ourselves on quality products and exceptional customer service, making your cleaning routine easier and more effective.
How can I find out about new products or offers?
Stay up-to-date with the latest additions to our cleaning range and special offers by signing up for our newsletter following us on social media. Sjs Supplies | Facebook
Do you deliver outside of Sidcup?
While we are based in Sidcup, we offer free delivery across a wider area. Please enter your postcode at checkout to confirm if your location is covered for free delivery. For areas outside our free delivery zone, a small delivery charge may apply.
Can I modify or cancel my order?
If you need to modify or cancel an order, please contact us as soon as possible via sjscleaningsupplies@outlook.com, We will do our best to accommodate your request, especially if the order has not yet been processed for collection or delivery.
Are your products environmentally friendly?
We are continuously working to expand our range to include more environmentally friendly and sustainable cleaning product options. Look out for specific eco-friendly labels and descriptions on our product pages.
How do I contact customer support?
You can reach our friendly customer support team by emailing us at sjscleaningsupplies@outlook.com, during our business hours. We're here to assist you with any questions or concerns.
Ready for a cleaner home?
This is where your journey to a sparkling home begins. Get to know our wide range of household cleaning products, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.